Returns Policy

Policy Content:

Initiating a Return:
 - Email our support team at [email protected] or use our 24/7 online chat. Provide your order number, reason for return, and photos (if applicable).

General Returns:
 - We offer a 30-day free return/exchange policy on defective or unsatisfactory products. Items must be returned in their original condition and packaging.

Return Process:
 - Overseas Warehouse Returns: Contact our support team to receive return instructions and the appropriate local return address.
 - Returns from China: Returns for items shipped from China should be directed to:
  Shenzhen, Nanshan District, Shaodi Road, Shanyuhaiyuan Building 2, Unit 1
  Contact: Bobby | Phone/WhatsApp: +86 13823201229

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