FAQ
-
Q1:Does the video card support playing both videos and images, and can it play background music during the image slideshow?
- Yes, it does. Just copy your videos, images, and MP3 files to the card. Use the up/down buttons to switch between them, and the music will play during the slideshow. Volume can be adjusted with the control buttons.
-
Q2:How do I play videos in a certain order?
- To make your videos play in a specific order on the video card, simply rename the files with a number or letter at the beginning. The video greeting card will play the files in order, starting with “1” or “A” first.
-
Q3:Can I change the default volume on the video greeting card?
- Yes, you can. Adjust the volume during playback to your desired level, and once the on-screen volume bar disappears, the video greeting card will save this as the default volume for future use.
-
Q4:Do I need a computer to load new media onto the video greeting card?
- Yes! To delete, add, or sort media files on the video books, you’ll need to connect it to a computer using the included USB cable. It works just like a USB drive.
-
Q5: What should I do if the video greeting card can’t play my video?
- The video greeting card supports media formats up to 1080P (1920×1080), H.264 codec, and 30fps. If your video exceeds these specifications, you may encounter an error where the file is not supported or a message indicating no file is available when directly copying it to the video card. In such cases, please use a video conversion software, such as HandBrake, to convert the video to the supported format.
Jennifer K. –
We loaded our wedding video into this box as a thank-you gift for our parents. The IPS screen made every detail crystal clear – they were speechless! The magnetic lid feels luxurious.
Daniel T. –
The video quality blew me away! Gave this to my wife for our anniversary with a slideshow of our 10 years together. She cried (in a good way). USB charging is super convenient.
Emily R. –
My grandparents loved seeing family videos on this – the screen is bright enough for their eyesight. Only docking 1 star because the USB cable could be longer.
Michael B. –
We gave these to top clients with personalized thank-you messages. The premium build quality impressed everyone – way better than a fruit basket!
Sarah L. –
The display is gorgeous and customization was easy, but mine arrived with a tiny scratch on the lid. Customer service replaced it quickly though.
David W. –
Loaded 100+ photos and videos for my daughter’s sweet 16. The touchscreen controls made it easy for her to navigate. Battery life is impressive!
Olivia M. –
Put my proposal video in this box – when she opened it, the IPS screen made the moment magical. The velvet lining adds a luxury feel.
Robert T. –
Love the idea! Had some trouble with file formats initially, but their online guide helped. Screen quality is top-notch once it works.
Sophia C. –
Made a memorial video of my late father. The color accuracy shows his photos exactly as I remember them. Comforting to have this on my desk.
Kevin J. –
Sent this to Germany with no issues. My brother said the packaging was bomb-proof and the touchscreen worked perfectly with his old home videos.
Amanda S. –
Bought 3 already – for wedding, baby announcement, and retirement gift. The magnetic closure gets compliments every time.