Privacy Policy

Who We Are​​

Our website address is: https://www.sourcingbay.com.
We are a global e-commerce platform specializing in unique products like retro oscillating fans, electronics, and more, shipping directly from China to customers worldwide.

​​What Personal Data We Collect & Why​​

1. ​​Comments​​
   • When you leave comments, we collect:
     • Your name, email, website (optional), and comment text.
     • Your IP address and browser User-Agent to detect spam.
   • An anonymized hash of your email may be sent to Gravatar (see their Privacy Policy). If your comment is approved, your Gravatar profile picture (if linked) becomes visible publicly.
2. ​​Media Uploads​​
   • Avoid uploading images with embedded location data (EXIF GPS). Others can extract this data from images on the site.
3. ​​Cookies​​
   • ​​Comment Convenience​​: Saving your name/email in cookies lasts 1 year.
   • ​​Login​​: Temporary cookies check browser compatibility. Login cookies last 2 days (or 2 weeks if you select “Remember Me”). Screen display cookies last 1 year.
   • ​​Edits​​: A cookie is saved when editing/publishing articles and expires in 1 day.
4. ​​Embedded Content​​
   • Embedded content (e.g., videos, images) behaves as if you visited the source website. These sites may collect data, use cookies, and track interactions, especially if you’re logged into their platform.

​​Who We Share Your Data With​​

• ​​Third-Party Services​​:
  • Shipping carriers (e.g., postal services) receive your address to fulfill orders.
  • Automated spam detection services screen comments.
  • Gravatar (for comment verification, as noted above).
• ​​Legal Compliance​​: We may disclose data if required by law or to protect our rights.

​​How Long We Keep Your Data​​

• ​​Comments​​: Indefinitely to auto-approve follow-up comments.
• ​​User Accounts​​: Profile data is stored until you delete your account. Users can edit/delete their data anytime (except usernames).
• ​​Order Data​​: Retained for 5 years for tax, warranty, and legal compliance.

​​Your Rights Over Your Data​​

• Request an exported file of your personal data.
• Request deletion of your data (excludes data we must retain for legal, administrative, or security purposes).
• To exercise these rights, contact us at [email protected].

​​Where Your Data is Sent​​

• Data may be transferred globally due to our China-based operations and international shipping partners. We ensure compliance with GDPR and other privacy laws by:
  • Using encrypted transfers (SSL/TLS).
  • Requiring third parties (e.g., shipping carriers) to protect your data.

​​Shipping & Data Security​​

• ​​Global Shipping​​:
  • Orders ship from China via postal services (7–18 days) or local warehouses (3–5 days). We cannot deliver to PO Boxes, APO/FPO addresses, or remote islands.
• ​​Privacy Protection​​:
  • All orders are discreetly packaged with no branding or product details visible.
  • Payment processors (e.g., PayPal, Stripe) handle financial data—we never store credit card information.

​​Returns & Warranty​​

• ​​30-Day Free Returns​​: Contact us first for local warehouse returns (address provided upon request). China returns:
  Bobby, Unit 2, Shanyuhaiyuan, Shaodi Road, Nanshan District, Shenzhen, China. Phone/WhatsApp: +86 138 2320 1229
• ​​365-Day Warranty​​: Electronics are covered for 1 year. Low-cost items may be refunded or replaced at our discretion.

​​Contact Us​​

For privacy concerns, returns, or technical support:

• ​​24/7 Live Chat​​: Visit our website.
• ​​Email​​: [email protected].
• ​​Phone/WhatsApp​​: +86 138 2320 1229.

​​Policy Updates​​

We may update this policy to reflect legal changes or business practices. Check this page periodically for updates.

​​Key Trust-Building Highlights​​

Transparent contact options.

GDPR-compliant data practices.

Clear shipping/return logistics.

No financial data stored.

Discreet packaging for privacy.