๐ Contact Us โ Sourcingbay Official Store
At Sourcingbay Official Store, we value our customers and encourage you to reach out with any questions, feedback, or support needs. We are here to help with order inquiries, product information, returns, warranty claims, or any general concerns.
**[ADDED FOR GMC COMPLIANCE] Operational Headquarters (Legal Address):**
1521 Concord Pike, Suite 301, Wilmington, Delaware 19803, United States.
*(Note: Do NOT send returns to this address. Please see our Return Policy for the correct return destinations.)*
๐ฌ Customer Support Channels:
Online Chat:
Available 24/7 through our website for instant assistance.
Email:
For detailed queries, please contact us at:
๐ฉ General Support: [email protected]
๐ฉ Business/Information Inquiries: [email protected]
Phone & WhatsApp:
๐ **Phone (China/Global Support):** +86 0755 8323 1360
๐ฒ WhatsApp: +86 138 2320 1229
โฑ Response Times:
Our dedicated team strives to respond to emails within one business day, excluding public holidays or peak periods. For urgent matters, please feel free to call or message us on WhatsApp.
๐ง Additional Information:
Whether you need help tracking an order, initiating a return, or understanding our warranty policies, our professional support team is available 24/7 to assist you with fast, friendly, and knowledgeable service.