Frequently Asked Questions
Q1: What products does SourcingBay offer?
A: We offer a diverse range of novelty products, including video greeting cards, custom video packaging boxes, rugged phones, and a selection of adult products.
Q2: How do I place an order?
A: Browse our website, add your desired products to the cart, and proceed to checkout. Follow the step-by-step instructions to complete your order.
Q3: What shipping options are available?
A: We ship globally from our local overseas warehouses and our China warehouse. Shipping times and methods vary based on your location and selected option.
Q4: How can I track my order?
A: After your order is shipped, you will receive a tracking number via email. Use this number to monitor your shipment online.
Q5: What is your return policy?
A: Returns are accepted within 30 days of delivery for items in their original, unused condition. Please refer to our Returns Policy for further details.
Q6: How do I contact customer support?
A: For any inquiries or assistance, please email us at info@sourcingbay.com.
Q7: Are my personal details secure?
A: Yes, we use advanced security measures to protect your personal information. Please review our Privacy Policy for more details.